COOKIE POLICY

1. INTRODUCTION

This Cookie Policy explains how Reebews ("we," "our," or "us") uses cookies and similar tracking technologies on our review platform service ("Service"). This policy should be read together with our Privacy Policy and Terms of Service.

By using our Service, you consent to the use of cookies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue use of our Service.

2. WHAT ARE COOKIES?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies contain information that is transferred to your device's hard drive and stored there. They allow us to recognize your device and remember certain information about your preferences or past actions.

3. TYPES OF COOKIES WE USE

3.1 Essential Cookies

These cookies are necessary for our platform to function properly and cannot be disabled in our systems. They are usually set in response to actions you take that require services, such as logging in or filling out forms.

Legal Basis: Legitimate interest for providing the service you requested.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.

Legal Basis: Legitimate interest for improving our services and user experience.

3.3 Marketing and Advertising Cookies

These cookies may be used to deliver advertisements and track the effectiveness of marketing campaigns. We may implement these in the future.

Legal Basis: Consent (where required) or legitimate interest for marketing purposes.

4. HOW WE USE COOKIES

4.1 Platform Functionality

• Maintaining user sessions and login status
• Remembering user preferences and settings
• Enabling platform features and tools
• Providing secure access to your account

4.2 Performance and Analytics

• Measuring platform performance and load times
• Understanding user behavior and usage patterns
• Identifying popular features and content
• Optimizing user experience and interface design

4.3 Security and Fraud Prevention

• Protecting against unauthorized access
• Preventing automated attacks and spam
• Detecting suspicious activity
• Maintaining platform integrity

4.4 Service Improvement

• Analyzing user feedback and behavior
• Testing new features and improvements
• Monitoring platform errors and issues
• Enhancing overall service quality

5. THIRD-PARTY COOKIES

We work with trusted third-party service providers who may place cookies on your device:

5.1 Google Analytics

• Purpose: Website analytics and performance tracking
• Data Collected: Anonymous usage statistics, user behavior patterns
• Privacy Policy: https://policies.google.com/privacy
• Opt-Out: https://tools.google.com/dlpage/gaoptout

5.2 Microsoft Clarity

• Purpose: User experience analysis and session recording
• Data Collected: User interactions, click patterns, page navigation
• Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement
• Opt-Out: Available through browser settings

5.3 Clerk Authentication

• Purpose: User authentication and account management
• Data Collected: Authentication tokens, session information
• Privacy Policy: https://clerk.com/privacy
• Control: Managed through account settings

5.4 Future Marketing Partners

We may integrate with additional marketing and advertising platforms in the future. When we do, we will update this policy and provide appropriate notice and consent mechanisms.

6. COOKIE DURATION

6.1 Session Cookies

• Duration: Deleted when you close your browser
• Purpose: Temporary functionality during your visit
• Examples: Login status, form data, security tokens

6.2 Persistent Cookies

• Duration: Remain on your device for a specified period
• Purpose: Remember preferences and settings across visits
• Expiration: Varies from days to years depending on the cookie type

6.3 Specific Cookie Lifespans

• Authentication Cookies: 30 days or until logout
• Preference Cookies: 1 year
• Analytics Cookies: 2 years (Google Analytics default)
• Security Cookies: Session-based or 24 hours

7. MANAGING YOUR COOKIE PREFERENCES

7.1 Browser Settings

You can control cookies through your browser settings:

7.2 Disabling Cookies

You can choose to disable cookies, but this may affect platform functionality:

• You may not be able to log in or access certain features
• Your preferences and settings may not be saved
• Platform performance may be reduced
• Some features may not work properly

7.3 Analytics Opt-Out

You can opt out of analytics tracking:

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Microsoft Clarity: Disable through browser privacy settings
• Platform Settings: We may provide opt-out options in your account settings

8. MOBILE APPLICATIONS

If you use our mobile applications, similar technologies may be used:

• Mobile Analytics: Usage tracking and performance monitoring
• Push Notifications: Notification preferences and delivery
• App Performance: Crash reporting and error tracking
• User Experience: Feature usage and interface optimization

9. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time to reflect:

• Changes in cookie usage
• New third-party integrations
• Legal or regulatory updates
• Service improvements and new features

When we make significant changes, we will:

• Update the "Last Updated" date
• Notify users through email or platform notifications
• Provide clear information about the changes
• Obtain new consent where required

10. YOUR RIGHTS

Under applicable privacy laws, you may have the right to:

• Access: Request information about cookies we use
• Control: Manage your cookie preferences
• Withdraw Consent: Opt out of non-essential cookies
• Object: Object to certain cookie processing
• Portability: Request your data in a portable format

11. CONTACT INFORMATION

If you have questions about our use of cookies or this Cookie Policy, please contact us:

12. LEGAL COMPLIANCE

This Cookie Policy is designed to comply with applicable laws and regulations, including:

• Indian Information Technology Act and rules
• General Data Protection Regulation (GDPR) for EU users
• California Consumer Privacy Act (CCPA) for California users
• Other applicable privacy and data protection laws

13. CONSENT

By clicking "Accept" on our cookie banner or continuing to use our Service, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us.

For essential cookies required for platform functionality, we rely on legitimate interest rather than consent, as these are necessary to provide the service you have requested.